Please upgrade to a Microsoft supported operating system. Windows 7 & 8 Support Western Digital does not provide support for products used with vendor end of life operating systems. Please see below for the list of supported operating systems: The Western Digital Dashboard is a downloadable Windows App that helps you manage your Western Digital storage device. Other Drives: internal and external drives may appear in the Western Digital Dashboard but are not supported.Retail External Drives: WD_BLACK P10, D10, D50 Game Dock.Retail Internal Drives: SanDisk, WD_BLACK, WD HDD & SSD (Black, Blue, Green, Red, Purple, Gold).The Western Digital Dashboard includes tools for analysis of the disk (including the disk model, capacity, firmware version, and SMART attributes) and firmware updates. The Western Digital Dashboard helps users maintain peak performance of the Western Digital drives in Windows® operating systems with a user-friendly graphical interface for the user.
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